PRIVACY POLICY
Good Energy ('we,' 'our,' or 'us') is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request our services, or engage with us in any capacity. By accessing or using our services, you acknowledge and agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information You Provide
When you interact with Good Energy — whether through our website, forms, consultations, or service agreements — we may collect the following personal information:
• Full name and contact details (email address, phone number, mailing address)
• Property information relevant to solar, roofing, EV charging, or electrical service assessments
• Financial and billing information for the purposes of processing payments and applying for tax credits or rebates
• Communication preferences and correspondence records
• Signatures and identification for service agreements and contracts
1.2 Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, web beacons, and similar technologies, including:
• IP address and browser type
• Pages visited, time spent on pages, and referring URLs
• Device type and operating system
• Geographic location (at the city or regional level)
1.3 Information from Third Parties
We may receive information about you from third-party partners, including our installer network partners such as Good Faith Energy and Integrated LLC, financing institutions, utility companies, and government agencies involved in the processing of solar incentives and rebates.
2. How We Use Your Information
Good Energy uses the information we collect to deliver, improve, and communicate about our services. Specific uses include:
• Providing and managing Solar & Backup Power, EV Charging, Commercial Solar, Roofing, and Service & Maintenance services
• Processing applications for available tax credits, rebates, and energy incentive programs
• Communicating project updates, scheduling, and post-installation support
• Coordinating with our network of licensed electricians, engineers, and project managers
• Improving our website, service offerings, and customer experience
• Complying with applicable legal obligations and regulatory requirements in the State of Texas
• Sending service-related communications, promotions, and educational content where you have opted in
3. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
3.1 Service Partners
We work with a trusted network of installer partners, subcontractors, engineers, and project managers to deliver our services. These parties are contractually obligated to handle your information securely and only for the purposes of fulfilling your project.
3.2 Legal and Regulatory Compliance
We may disclose your information where required by law, court order, or governmental authority, including disclosures to utility providers, local municipalities, or state agencies as part of permitting, inspection, or incentive processing requirements.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. You will be notified of any such change through our website or direct communication.
4. Data Security
Good Energy employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure storage systems, and restricted internal access controls. While we take every reasonable precaution, no data transmission over the internet or electronic storage system is entirely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. You may choose to disable cookies through your browser settings; however, doing so may affect certain functionality of our website. We do not use cookies to collect personally identifiable information without your consent.
6. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
• Access, update, or correct the personal information we hold about you
• Request deletion of your personal data, subject to our legal and contractual obligations
• Opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails
• Request a copy of the personal data we have collected about you
To exercise any of these rights, please contact us using the information provided at the end of this policy.
7. Retention of Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with applicable laws, resolve disputes, and enforce our agreements. Project-related records may be retained for a period of seven (7) years in accordance with Texas contractor regulations and tax documentation requirements.
8. Children's Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided us with personal information, we will take immediate steps to delete such data from our records.
9. Changes to This Privacy Policy
Good Energy reserves the right to update this Privacy Policy at any time. When changes are made, we will revise the 'Last Updated' date at the top of this document. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
Good Energy
Phone: 404-454-8613
Email: algernondebaun409@gmail.com
Website: www.goodfaithenergy.com
Texas, United States